Last updated by Rachel N on 01/08/2025

Many customers who recently purchased the DJI Matrice 400 (M400) have reported an issue where the drone cannot link to payloads like the Zenmuse L2 or P1.


We also have the youtube video guiding you through the process ^^ Step-by-step video guide


Why Does This Happen?

This issue occurs because the payload firmware is outdated and does not recognize the newly released M400. While the M400 comes with the latest firmware, older payload versions were designed for the Matrice 300 RTK.


Currently, this cannot be fixed by connecting the payload to DJI Assistant 2 via USB, as the update will fail when the payload is not recognized. Instead, you need to perform an offline firmware upgrade using an SD card.



Steps to Pair M400 with Payloads (L2, P1, etc.)

  1. Download the Latest Firmware

    • Search for the latest firmware update for your payload (e.g., Zenmuse L2 or P1) on the DJI official website.

  • Download the .BIN file (example: Zenmuse L2 Firmware v05.00.10.01).



  1. Prepare the SD Card

    • Insert an SD card into your computer using an SD card reader.

    • Pull the downloaded .BIN file into the root directory of the SD card.

  2. Insert the SD Card into the Payload

    • Remove the SD card from your computer and insert it into the payload.

  3. Power On and Connect

    • Turn on the M400 and the remote controller.

    • Ensure the payload is properly mounted and connected to the aircraft.

  4. Firmware Update Process

    • The payload will start updating automatically.

    • Indicators:

      • White lights will blink.

      • You’ll hear four long beeps during the update process.

    • Wait approximately 5–10 minutes for the process to complete.

  5. Update Complete

    • When the update finishes, you’ll hear two short beeps followed by two long beeps.

    • Power off the aircraft.

  6. Clear the SD Card

    • Remove the SD card and insert it back into your computer.

    • Delete the firmware update package from the SD card to avoid re-installation.

  7. Reinsert the SD Card

    • Place the SD card back into the payload.

    • Power on the aircraft and remote controller.

    • Your payload should now link successfully and be ready for activation and use.


Pro Tip

Always ensure your M400 and payloads are running the latest firmware versions to maintain compatibility and performance.


Need Help?

If you encounter any issues during the update process, Drones For Hire can assist with payload firmware upgrades, DJI enterprise support, and M400 integration.


Contact us:

1300 029 829 | [email protected]




Last updated by Rachel N on 27/06/2025

DJI M400 vs M300/350 vs M600Pro

The DJI Matrice 400 (M400) was launched a few days ago on 10 June 2025 worldwide!

In this article, instead of discussing its general specs and features which are already available over the net:

To check for basic specs/ features of the M400, please check here.


When DJI released the M400, it wasn’t just about replacing the M300/600s, it was a rethink of what an enterprise drone could do. Everyone is discussing its capabilities compared to the M300/350 and M600, let’s see the differences and check out which suits you more!


We will cover different aspects including the flight performance, battery systems and implications, the payload capability and also real-world operational impacts! We will delve into specific technical comparisons, use cases, and real-life figures between the M400 and the comparable models.


Flight Time and Speed: Do More in a Single Launch

Endurance is everything when we are covering a paddock, inspecting power lines, or mapping remote bushland. The M400 flies up to 59 minutes with typical payloads like the H30T, compared to:

  • M300/350: ~40 mins (with H30T)

  • M600 Pro: ~20–25 mins (with 6 kg payload)

That’s 30–40% more usable airtime per flight compared to the M300/350, and double that of the M600 Pro. You don’t just get longer flights. In operation, you can do fewer takeoffs, fewer swaps, and fewer gaps in your data.


Whether it’s wind resistance or mission timing, the M400 leads:

  • Max speed: 25 m/s (90 km/h)

  • Wind tolerance: 12–15 m/s

That’s not just numbers. Faster and more stable flights translate into cleaner mapping grids, quicker job completion, and the ability to fly in more marginal conditions.



Power and Battery Efficiency

The M400 shifts from the dual-battery TB60/65 system to a single TB100 battery.

Matrice 300/350 dual-battery system (two TB60/65): 

  • TB60 is 5935 mAh, ~52.8 V, ~274 Wh (~200 charge cycles)

  • TB65 is 5880 mAh, 44.76 V, 263, smaller battery capacity but can handle ~400 charge cycles, double lifespan of TB60.

  • Redundancy and hot swapping

Matrice 600 6-battery system (6 TB47s): 

  • TB47s is 4500 mAh, ~22.2 V, ~99.9 Wh (~200 charge cycles)

M400 single large battery (TB100/100c)

  • T100 is 20,254 mAh, 48 V, ~977 Wh (~400 charge cycles ), 

  • roughly 1.8× the total energy of a pair of TB60s. 

  • That’s why longer flight times. Also rated for ~400 charge cycles 

The TB100 is nearly twice the energy of the TB60 pair, and it still manages 400 charge cycles (same as TB65, twice the TB60 lifespan).

TB100 (400 cycles), meaning it has a longer lifespan, twice as long, so the cost is lower over time.

Cost-wise, it’s competitive:

Most pros get 3 battery sets. The M400 could do the same job with 2 sets instead of 3, and still have spare time. With a fast charger (BS100), one TB100 charges in ~45 mins, so a 2-battery cycle could keep you airborne all day.

But still, we do recommend getting 3 for redundancy, then you can have a set cooling down before charging them (better for the battery health).


Payloads: Heavier, Smarter, More at Once

The M400 can be a replacement for the M600 as it carries up to 6 kg which is the same as the M600 Pro, but with double the flight time. Compared to the M300/350's which carries 2.7 kg capacity, M300 can still be in your list if you are using a single payload for the mission.

For infrastructure inspections like powerlines or wind turbines, or Search & rescue missions, you usually take a zoom/RGB camera with a thermal sensor/Lidar. In these case, M400 is a good upgrade.

When it comes to surveying and mapping, you might only require the RGB or multispectral camera. In cases you do not require dual payloads or extremely long flights, the M300 is a more compact, field-friendly, and cost-effective solution. I would recommend getting the M400 if you are always doing mapping, getting a lot of jobs, it will save you up to 15-20% time and labour costs. The M400 can finish the job 1-2 flights less than the M300 in a day.

More importantly, it supports multiple payloads at the same time. Up to 7 attachments via 4 E-Port v2 ports. Think:

  • H30T

  • L1/L2 LiDAR

  • P1 mapping camera

  • Spotlight + loudspeaker for SAR

Previously, you’d need two drones or multiple flights to run thermal and LiDAR simultaneously. Now? One drone, one launch.


Sensor & Obstacle Avoidance

The M400's obstacle avoidance system combines:

  • Binocular vision

  • mmWave radar

  • Rotating LiDAR

Illustration obtained from DJI M400 User manual.

Unlike older models that rely on vision and infrared alone, this multi-layered detection system excels at spotting thin objects like power lines, even in low light.

Pair it with DJI’s Power Line AR + L2 LiDAR, and you’ve got a drone that can trace live transmission lines safely, quickly, and at speed.


Mapping Efficiency: Cover More, Fly Less

Mapping 1,000 acres (≈4 km²):

  • M300 + P1: ~5 flights (~4.5 hours incl. swaps)

  • M400 + P1: ~3–4 flights (~3 hours max)

That’s up to 1.5 hours saved per project—less labour, less wear and tear, fewer battery sets.


Field Use: Real Ops in SAR, Night, and Harsh Weather

From -20°C to 50°C, rain or dust, the M400 is IP55 rated and mission-ready. Use cases include:

  • Search & Rescue: Fly longer with TB100C tethered for extended ops

  • Night Ops: H30T + spotlight (S1) + speaker (V1) combo

  • Agriculture: Large paddock scan, thermal, NDVI, and RGB in one run

And for those already using the RC Plus controller and DJI Pilot 2 interface—zero learning curve.


Is the M400 Worth the Jump?

If you run complex missions, long-range inspections, or high-output mapping jobs, then yes, 100%.

It offers a balance:

  • M600 Pro power with M300 endurance

  • Heavier payload capacity than both

  • Longer battery life and smarter integration

It helps to reduce costs over time (operational time needed and long-term battery cost).


Give us a call if you need help deciding:

M400: Shop page

M300: Shop page

M600: Shop page





Last updated by Ron G. on 13/06/2025

The DJI Matrice 400 (M400) is DJI’s newest flagship enterprise drone platform. It’s designed for high-end applications such as public safety, inspection, emergency response, and construction (AEC). It builds on the foundation of the Matrice 300 (released in 2020) and the Matrice 350 (2023), offering major upgrades in flight time, payload flexibility, obstacle detection, and intelligent features.


For comparisons between M300, M400 and M600, please check: here.


Key Hardware Features

  • Flight Time and Endurance
    The M400 offers a maximum flight time of 59 minutes with a standard payload and approximately 53 minutes hover time. With a 3 kg payload, it achieves about 44 minutes, and with the maximum payload of 6 kg, it still manages 31 minutes of flight time. This represents a 50% improvement in endurance compared to the Matrice 350.

  • Flight Speed
    The M400 can fly at a maximum speed of 25 meters per second. It has an ascent speed of 10 meters per second and a descent speed of 8 meters per second, improving operational efficiency during takeoff and landing.

  • Payload Capacity and Configuration
    The drone supports single, dual, and belly-mounted gimbal configurations. It features 4 built-in E-Ports, with one capable of expanding into 4 additional E-Ports. Up to 7 payloads can be mounted simultaneously. Payload capacity has been increased to 6 kg, more than double the M350's capability.

  • Compatible Payloads
    Compatible payloads include the H30 camera series, P1 mapping camera, L2 LiDAR, S1 spotlight, V1 loudspeaker, and the Manifold 3 onboard computer. The M400 does not support older payloads like the H20 or L1 due to changes in hardware interfaces.

  • Battery System
    The TB100 high-capacity battery (20,000 mAh) supports hot swapping. Built-in capacitors provide 45 seconds of backup power, allowing GPS and core systems to remain active during a swap. The battery supports 400+ charge cycles and is available in a tether-compatible version for extended hovering.

  • Battery Charging Station (BS100)
    The BS100 station holds three TB100 batteries and offers rapid charging from 0% to 100% in 45 minutes (220V). It includes options for quiet mode, health monitoring, firmware updates, and auto-discharge.

  • Controller (RC Plus 2 Enhanced)
    The updated controller has a brighter display, more processing power, and includes support for sub-2 GHz frequencies using a clip-on antenna. It improves ergonomics and introduces back buttons for quicker access during flights.


Transmission and Connectivity

  • O4 Enterprise Enhanced Transmission
    Under FCC regulations, the drone can transmit video up to 40 km. Under CE/SRRC standards, it reaches up to 20 km. It also supports dual 4G dongles for automatic network switching to maintain stable connections in urban environments.

  • Relay Capability
    The M400 can act as a signal relay for another M400 or M4 drone. This is useful for extending range in difficult terrain. Operators can set up one drone to relay the signal while flying another, and the controller displays battery levels, signal strength, and real-time positioning for both drones.


Obstacle Sensing and Safety

  • Triple Sensor System
    The M400 combines three advanced sensing systems:

    1. Horizontal Rotating LiDAR mounted on top, detects thin wires (e.g. 21.6 mm at a 30-degree angle) and provides a 360-degree horizontal and 58-degree vertical field of view.

    2. Millimeter-Wave Radar is embedded in all six directions and detects obstacles like 12.5 mm wires up to 36 meters away. It functions well in fog, rain, or low light.

    3. Full-Color Fisheye Vision Cameras cover all four sides of the drone and provide real-time video for enhanced situational awareness. The downward vision sensor is black-and-white.

  • Environmental Resilience
    The M400 has an IP55 rating, offering protection against dust, rain, and strong winds. Its operating temperature range is from -20°C to 50°C, making it suitable for extreme environments.

  • Emergency Safety Features
    The drone will not take off if arms or batteries are not properly secured. It includes anti-collision beacons, and in the event of failure, it supports a three-propeller emergency landing mode if conditions allow. An ADS-B receiver alerts the pilot to nearby manned aircraft.


Intelligent Flight and AR Capabilities

  • Augmented Reality (AR) Overlays
    AR visuals help pilots see power lines, roads, addresses, and landing zones directly in the FPV view or on the map. This increases flight safety and communication clarity.

  • Smart Flight Planning
    The M400 includes intelligent features such as:

    • Cruise control with speed and direction lock

    • Tap-to-fly to specific map points

    • Orbiting points of interest (POI)

    • Real-time terrain following, both automated and manual

    • Live map annotations for lines, polygons, and areas

  • Tracking and Detection
    AI-powered SmartTrack enables detection and tracking of vehicles, people, boats, and manually selected objects using both visual and thermal imagery.

  • Opto-Rail Feature
    Marks the field of view of the camera on the map in real-time, which is particularly useful for search and rescue operations.


3D Mapping and Photogrammetry

  • Smart 3D Capture
    With the P1 camera, the M400 can perform a quick flyover, generate a preliminary 3D point cloud, and then automatically calculate a photo-capture route based on desired resolution. The result is a high-detail 3D model.

  • Slope and Geometric Path Support
    The M400 supports complex flight paths for mapping sloped terrain and other uneven surfaces, ideal for surveyors and mapping professionals.


Maritime Operations

  • Boat Mode for Takeoff and Landing
    The M400 supports dynamic takeoffs and landings on moving vessels using a 3x3m marker on deck. The drone recognizes the marker and lands accordingly, even with return-to-home canceled. The controller’s GPS can serve as a moving home point.


Payload Integration and Accessories

  • S1 Spotlight
    Delivers a high-intensity, auto-aligned beam. The spotlight aligns with the camera's zoom to ensure accurate illumination.

  • V1 Loudspeaker
    Supports pre-recorded messages, real-time audio, and multi-language text-to-speech. The UI shows audio directionality for precise communication.


Software Ecosystem

  • DJI Pilot 2
    The primary app for controlling the drone and accessing intelligent features.

  • DJI FlightHub 2
    Enables live streaming, remote planning, payload control, and mission sharing. Also available in an offline mode for secure operations.

  • DJI Terra & DJI Modify
    For post-processing of 2D/3D maps and point clouds. Allows editing, annotation, and sharing of models.


Data Security and Offline Operations

  • Encryption and Privacy
    SD cards can be password protected. A local data mode disables all external communication. Logs can be deleted directly from the app before service or after sensitive missions.

  • Offline Firmware Updates and Custom Maps
    Firmware can be updated using an SD card without internet access. Custom map layers can be imported using standard map tile formats (.mbtiles), ensuring full operational flexibility in disconnected environments.


Comparison with the Matrice 350

  • The M400 offers approximately 50% longer flight time with payload.

  • It doubles the payload capacity (6 kg vs. ~2.7 kg).

  • Adds mmWave radar and LiDAR sensing in addition to visual systems.

  • Supports up to 7 payloads simultaneously with new mounting architecture.

  • Includes longer range (up to 40 km FCC), enhanced controller, and expanded accessory compatibility.


Use Cases

  • Public Safety
    Real-time video, speaker and spotlight control, AR overlays, and terrain-following for efficient incident response.

  • Search and Rescue
    Terrain-aware auto flight paths, live annotations, SmartTrack, and long hover time for overnight missions with tether battery.

  • Maritime Patrol
    Boat landing mode, long-range communication, and improved stability make it suitable for offshore operations.

  • Power Line Inspection
    Auto-follow for transmission lines, thin-wire detection, and high-resolution LiDAR support.

  • Survey and Mapping
    Smart 3D capture, slope planning, and terrain tracking with DJI Terra and DJI Modify.

  • Notable Project Example
    DJI used the M400 to map the Great Wall in extreme wind conditions, completing the mission in just 3 hours and producing a detailed 3D model.


For comparisons between M300, M400 and M600, please check: here.